Hey, I’m Dianne.
Driving impact through powerful user insights that deliver key business outcomes, inspire user empathy, and create delightful, user-centric experiences.
Workplace Investing Homepage Redesign
Case Studies
Under Construction
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Under Construction
Come back soon!
Stakeholder testimonials
"Dianne is a phenomenal UX Researcher and an asset to any team. I’ve had the pleasure to work with her for multiple years and can attest to the enormous contribution she’s made to every project and product she’s worked on. Specifically, for a product I own, Dianne’s research and insights were key inputs to our product roadmap, feature scope, and maximized the company’s ROI on the investment. While I can’t disclose financial values, I can share qualitatively that the deep understanding she helped my team and I develop of users’ tasks, experiences, needs, workflows, etc. were direct drivers to decisions I made as a product owner. Her insights helped ensure that we were able to successfully deliver on the strategic goal and product value proposition."
Product Lead, Intelligent Automation Squad
"A huge THANK YOU for your partnership in leading a pre-work session as part of the [REDACTED] Workshop efforts. Your debrief of last year's research helped to ground the team on what we're solving for and the opportunities ahead of us to make an impact not only on how plan sponsors engage with Workplace, but also how our service teams work together. The workshop team most definitely left your session better informed and excited about the work ahead of us.”"
Director, Employer & Advisor Marketing
“UX research is a real boon to the work we do. To have this access and partnership with a UXR team is remarkable. Dianne knocks it out of the park every single time with a thorough, insightful and always practical analysis. The team is a tremendous asset and absolutely changes the way we approach many of these jobs.”
Director, Public Site Management
"Dianne did nothing short of INCREDIBLE work starting last November to unpack where the opportunities lie with [REDACTED] all the way through a series of user testing to get more granular on how it should be organized, visualized, etc. for maximum delight and results."
VP, Advisor Insights, Workplace
"Thank you so much for all of the hard work on the Jobs to be Done project! You have gone the extra mile with this project - interviewing 20+ plan sponsors, taking notes, tagging interviews, need statement refinement meetings etc. All this while under a tight turn-around. I really appreciate your diligence and patience with this project!"
Direct Manager
Get in Touch!
Schedule a 1:1 meeting with me to discuss your project or opportunity!
